Posts Tagged ‘http://www.bettersex.com/’

Complaint about Better Sex

Wednesday, April 13th, 2011

I just had a very negative experience with this company, so I feel others should know about it.

  1. First they don’t know how to run a business properly. I called & asked who was in charge of their affiliate program, was given a name, left a message & never heard back.
  2. Called again, must be making tons of money, they only work until 1:30 pm on Fridays.
  3. Called again asked to speak to a manager, left message, never heard back.
  4. Found they are associated with Sinclair Institute, filled out a form re: their wholesale opportunity, FINALLY heard back.

    They were clueless as to why or how I got the names of the people I did, as the first person isn’t even with their company anymore. Obviously their receptionist isn’t well trained.

    They didn’t explain why the manager didn’t call me back.

  5. Heather King came into the picture next & she isn’t even supposed to be running their affiliate program, but she said for now she is taking over. She seemed like a nice person, but then I had problems with her.
  6. She admitted they are changing their affiliate program & there are backend problems, so that’s NOT what I’m complaining about, so I want to be clear that I don’t complain about things I’m informed of.
  7. I did have to e-mail her when there were problems getting the banner code & one day it worked, another day it didn’t.
  8. I also asked her how to create a link that will go directly to certain products. She didn’t answer my question. I had to re-forward her the e-mail (fine e-mails get lost, but…)
  9. Since she’s clueless when it comes to the affiliate industry, she stated we don’t create custom banners for affiliates.

    I said:

    “I never asked for a personal banner. Not sure where you got that from.

    I forwarded the e-mail in question.

    Thank you

    Michelle”

The next thing I know with no notice & no reason, she canceled my affiliate account & stated: “At this time, we cannot approve your affiliate signup request for BetterSexAffiliates.com. Your application did not meet our criteria outlined in the Affiliate Terms and Conditions at http://www.bettersexaffiliates.com/WebModules/TandC.aspx.”

I read it over & none of their reasons have anything to do with me. Not only that, this Heather King must have known what industry I’m in (escort industry) since she had been e-mailing back & forth with me & had approved my application right off the bat which had the disclosed URL of one of my sites in it.

There’s no nudity on my sites, etc. They are all professionally done.

She didn’t even have the courtesy to tell me why. A total lack of respect for people. This after she knew of all the problems I had had trying to sign up in the first place & all the time I wasted.

So after wasting almost a month of my time I’M PISSED at such immature behavior!!!! This company clearly has no clue what they are doing. I’m surprised they are still in business. I gave them 3 chances to prove themselves to me & they couldn’t.

Plus this is how terrible they treat their affiliates. I could have even been a customer, they have no clue if I was or wasn’t. Affiliates & people looking for these types of products, beware of how they treat people who try to do business with them.

Info on them:

BetterSex.com
Townsend Enterprises, Inc. (another name of their company)
Heather King
[email protected]
http://www.bettersexaffiliates.com/
Ms. Peggy Oettinger, President
Ms. J. Kathryn Brummitt
402 Millstone Drive
Hillsborough, NC 27278
~~~~~~~~~~~~~~~~~~
P: 919.732.6005
F: 919.732.5393

Susan Yeager Montani
VP Sales, Wholesale Operations
Sinclair Institute & Natural Contours USA
www.sinclairwholesale.com
[email protected]