Exotic Publishing's Terms and Conditions
- Your personal information remains private.
To my trusted clients I will never sell, barter, trade or give away anything you send us – including your e-mail address, but on one of my blogs, I do publish a badlist of clients or people who are no longer clients. A badlist is standard in the escort industry.
If you aren't like any of the reasons below, you have absolutely nothing to worry about. Discretion is my middle name & has been for the last 19 years since I started in this industry.
Here are the reasons people would go on my badlist:
- people who are nasty
- threaten me with chargebacks for no reason (this is fraud & I don't tolerate fraudsters)
- people who purchase on a payment plan and don't pay the full amount in full. While some people can fall on hard times, everyone should know if they have the means to make the 3 easy payments. (see more on this below)
Buying something when you know you won't be able to pay 30 and 60 days later is fraud. You received the product, and you are responsible for payment. - people who don't read our simple policies. Everyone professional company has policies, any well versed consumer should know that. I even invested in creating an audio file so people can also listen to them & they are aware of what is expected of them & how I operate. These policies are in both text & now audio.
- people who are so impatient, they hound me before even giving me a chance to get to them. I am very quick at returning e-mails and phone messages, so if I get to my desk to find 1-3 e-mails from the same person who purchased late in the night, & they are threatening me or hounding me, I take that very seriously, especially when the policies were clearly spelled out.
- people who don't belong in this industry because they are mean spirited.
As I hope you already know, I am trying to clean up this industry from negative people who freak out, steal, control people, force people, backstab, and generally cause problems. There are enough of those types already in existence & I'm not talking about people who have a bad day or get angry, we all do that, I'm talking the majority of the time they are mean spirited, those types of people.
The escort industry needs to change and me being an impartial party, that is one of the goals I strive for.
I don't offer refunds, because I don't need to. In the entire 5 years I've been selling my books, only one person ever asked me for a refund, and that was because I was offering a guarantee at the time. She used me to get the information knowing all the while she was going to ask for a refund. She even admitted later on that she didn't know most of the material in the book.
She doesn't belong in the industry, as I consider that fraud.
I work really really hard to build Exotic Publishing and give you the best I can.
This information is very valuable.
Other than her, there is no reason for refunds, because clients love my books.
Like I said, if you don't have any of the traits I mentioned above (95% of you aren't), you have nothing to worry about. It is NOT my goal to hurt others, my nature is friendly, down to earth and I just love helping others.
Out of over 600 very happy clients to date...
only 20 people have ever made it onto that badlist.
That's a promise.
So, please make sure you are serious about purchasing before you go through with this. People who play games online by changing their minds after they have already purchased are low in my books. Businesses lose money in fees, time, stress, paying support staff etc. When you do that, it's not fair to them.
If you are uncertain about the company you are purchasing from, then e-mail them or phone them to talk to them first. Get a feel for who they are before you take out your credit card.
No one can fault you for screening, that is what I do when I don't know the company.
I NEVER change my mind after purchasing something unless the product doesn't work and the company rep has disappeared, or they mislead their service, but that is very rare.
I don't disappear, I'm always here unless I go away on business and then I keep on top of e-mails to ensure you are taken care of. - I DON'T offer refunds. My books are of very high value and just like you can't buy a book from a bookstore and then return it, the same rule applies at Exotic Publishing.
Any refunds I agree to give out due to unusual circumstances will incur a 15% processing fee to cover all the time I spent with you plus any charges I was charged to complete and then refund your order.
There are times when even that 15% didn't compensate me or my staff for the countless hours we spent helping clients with their computer. This is why we no longer off free tech support, there is a small fee to get your computer working properly, so please make sure your computer is in functioning order.
Note: the printed versions of both books are coming soon! - If you are ordering via my 3 month payment plan and your card declines on either the 2nd or 3rd month, there will be a $30 service charge for each month it declines.
If getting the outstanding monthly payment from you exceeds 7 days, another $20 will be added for every 7 days we have to chase after you. - Lastly, if you ever commit fraud and your credit card purchase comes back as fraudulent, plus you have disappeared, or you refuse to pay your bill, I WILL send it to collections. On top of the amount you were supposed to pay, plus the service charges listed above, there will be a 40% service charge to pay the collection agency, and your credit rating will be affected.
I hope we NEVER have to deal with anything you have read above, but I want to be upfront about our policies so there are no surprises down the road.
Thank you for visiting my site, and I look forward to you becoming one of my many speicial clients of Exotic Publishing!
Michelle
Exotic Publishing
Updated 22-Oct-08
